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TOPIC: PHP Warnings with latest KA Social Sharing

PHP Warnings with latest KA Social Sharing 2 years 8 months ago #7612

  • SForsgren
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I never had these before upgrading to the latest version so that I could Save on Joomla 3.4.n.
I saw a suggestion to turn off Error Reporting, but I have never had to do that in my Joomla system and do not think that is a solution.

Why is KA Social Sharing now leading to errors that it did not before I did an upgrade today to the latest? Can we get a fix for this issue?

Thanks

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PHP Warnings with latest KA Social Sharing 2 years 8 months ago #7613

  • khawaib
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Hi,

Thanks for feedback.

We have updated files,please download files again and update.
Please include following information when posting for help:
Detail of problem, URL of page where you having problem, Extension name and version being used, Joomla version, PHP version

KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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PHP Warnings with latest KA Social Sharing 2 years 8 months ago #7614

  • SForsgren
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Thanks for the prompt response.

I tried this and unfortunately, I now have Social Sharing on many pages I never had before. It seemed to delete all of my prior configuration - disappointing...

The good news is that I don't get the error now, but the bad news is it is showing up on pages were it was not before. I tried to add it to the Do Not Show On the Following Menus and added several, but when I save, only one remains and the others are lost.

I now have the icons showing up on the main page of my site and elsewhere where it was previously configured not to show and seem unable to get it to configure properly now.

Can you let me know how to proceed?

Thanks!
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PHP Warnings with latest KA Social Sharing 2 years 7 months ago #7615

  • SForsgren
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Can someone help with this? I am unable to update my production site with the latest version as a result of the problems previously noted. Thank you very much
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PHP Warnings with latest KA Social Sharing 2 years 7 months ago #7616

  • khawaib
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Upgrade should not remove settings unless you uninstall and the install new version

We are testing this on our server and replicate the issue and update.
Please include following information when posting for help:
Detail of problem, URL of page where you having problem, Extension name and version being used, Joomla version, PHP version

KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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PHP Warnings with latest KA Social Sharing 2 years 7 months ago #7617

  • SForsgren
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Not only did it start showing up on pages that it was never on before, but I can no longer configure it to not show on those pages. I add several menus, save, and only one remains each time. Thanks
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PHP Warnings with latest KA Social Sharing 2 years 7 months ago #7618

  • khawaib
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Hi,

Please download files again upgrade both plugins.

Regards
Please include following information when posting for help:
Detail of problem, URL of page where you having problem, Extension name and version being used, Joomla version, PHP version

KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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PHP Warnings with latest KA Social Sharing 2 years 7 months ago #7619

  • SForsgren
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Thank you thank you. That worked beautifully. Appreciate your responsiveness!
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