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TOPIC: Purchased today, not working Joomla 3.3.6

Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7451

  • kimbeer
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Hello,

We purchased this product today, downloaded it from the link in the email, and installed it. I cannot make any changes to the plugin. The save, and save/close buttons do not work, I can only close the plugin. Please help.

Thanks!
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7452

  • khawaib
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Hi,

Please download files again using the link in your email and upgrade on your website.

Regards
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7453

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Hi,

We already did that several times because we read a post where you advised someone to download and install again. And if you read my original post you will see we already did the re download and install.

Please advise
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7454

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Hi,

We have updated files today. So if you do it today it will be new files.

Regards
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7455

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Ok, we reinstalled it with the new files and I can now save the changes. However I am getting the following error:

Warning: in_array() expects parameter 2 to be array, string given in /.../plugins/system/javascriptsdk/javascriptsdk/helpers/kajssdkhelper.php on line 373

Thanks!
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7456

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Hi,

This is a PHP warning messages that should be disabled on live servers. In Joomla Global Configuration settings on Server Tab change Error Reporting setting to None.

Regards
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7457

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Hello again and thanks for the information. The error is gone but I am not sure this is going to work for us. No matter how we configure the display settings it will not display in the areas we need. Because we use the Zoo component we have to include all extensions. This puts the icons at the top and bottom of the website as well as in the teaser and main zoo articles. If you have any suggestions I would greatly appreciate it!
Thanks!
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7458

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Hi,

Can you share URL?

If you do not want to post here email it to Part of the message is hidden for the guests. Please log in or register to see it.

Regards
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7459

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Here it is:
dev.relaydigitalsolutions.com/~vapordev/
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7460

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Hi,

Please correct me if I am wrong. You do not want to display it on teasers?

Will it be possible that you send me ZOO extension zip file so I can test it again that.

Regards
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7461

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Hello again,

Correct I do not want the icons to display on the teaser, or on the top and bottom of the website.
I have attached the Zoo bundle.

Thanks!
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7462

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Seems attachment didn't come through. Please email it to Part of the message is hidden for the guests. Please log in or register to see it..

Thanks
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7465

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Hello,

I sent you the Zoo zip files the same day you asked for it. Can you update me with a status please?

Thanks!
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Purchased today, not working Joomla 3.3.6 3 years 3 months ago #7468

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Hi Kimbeer,

I had a look and cant find any email with ZOO file attachments, can you please try to send again to.
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Regards
Please include following information when posting for help:
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KA EXTENSIONS
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