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As of February 26, 2013, customizing the old version of Facebook Fan Box fails (versions below 8.1). If you having problem with custom styling then make sure you have latest version 8.1 or above.

TOPIC: Width setting issues

Width setting issues 3 years 1 month ago #7549

  • benh05
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Hi,

I am running Joomla 2.5.28 with the 8.5 version of Fanbox Pro that I just purchased. I am having trouble with the width setting on the domain doublerbarandgrill.com at the bottom of the page. The width is set to 900 in the module, but is showing much less.

Can you please advise?

Thanks,
--Ben
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Width setting issues 3 years 1 month ago #7553

  • khawaib
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Hi,

That does not look like Fanbox Pro, please check again and see if you are displaying Pro?
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Detail of problem, URL of page where you having problem, Extension name and version being used, Joomla version, PHP version

KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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Width setting issues 3 years 1 month ago #7555

  • benh05
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Hi,

Pretty sure it is, I have it assigned to the homepage of doublerbarandgrill.com in the user7 position.

Here is a screenshot of the module manager - prntscr.com/86k4ll

Here is a screenshot of the extension manager - prntscr.com/86k65t

Please advise, I also noticed that it looks different.

Thanks,
--Ben
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Width setting issues 3 years 1 month ago #7556

  • benh05
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This is what the template folks said:

"That seems to be an issue with the facebook code - which is setting a fixed width of 500px - the container it is within is actually 900px so there's no need why it can't use it."

Width in the module is set to 900px not 500px so not sure why it isn't working properly.
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Width setting issues 3 years 4 weeks ago #7565

  • khawaib
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Module seems to be published okay, may be it is the settings that are not configured properly.

Did you set rendering mode to Custom styling and configure other settings?
Please include following information when posting for help:
Detail of problem, URL of page where you having problem, Extension name and version being used, Joomla version, PHP version

KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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Width setting issues 3 years 4 weeks ago #7566

  • benh05
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Solved, it must have reverted back somehow during an upgrade.
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