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As of February 26, 2013, customizing the old version of Facebook Fan Box fails (versions below 8.1). If you having problem with custom styling then make sure you have latest version 8.1 or above.

TOPIC: Stream not updating

Stream not updating 3 years 8 months ago #7404

  • kostalasa
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Hello there, I recently renewed my Fanbox Pro to solve issues with Facebook API changes. When I first updated the module the stream appeared correctly.

Now I face TWO issues:

1. The module takes quite a time to load
2. The stream is NOT updated, it's stacked to 25th of February the day I did the update.

Site with issue: http://www.speedydev.co.uk/ecommerce-solutions-for-small-business.html
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Stream not updating 3 years 8 months ago #7405

  • khawaib
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Hi,

1. Does page load slow if you disable the module, it seems your whole page load is slow.

2. make sure that following directories are write bale.

/modules/mod_kafacebookfanboxpro

/cache

Regards
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KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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Stream not updating 3 years 8 months ago #7406

  • kostalasa
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1) When I change rendering to (1) everything works fine, there is no delay and the feed displays fine.
2) They are already,
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Stream not updating 3 years 8 months ago #7407

  • khawaib
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I have setup your page fanbox in demo here and seems to work and load fine.
www.khawaib.co.uk/component/kadirectory/...-facebook-fanbox-pro

Disable your module and I will test your page time.

Regards
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KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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Stream not updating 3 years 8 months ago #7408

  • kostalasa
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Disabled
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Stream not updating 3 years 8 months ago #7409

  • kostalasa
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Could I have an issue with the Time Stamp?
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Stream not updating 3 years 8 months ago #7410

  • khawaib
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hard to say for me without looking into it via FTP and backend access.

If you can provide these I can have a look. Send these to
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Please include following information when posting for help:
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KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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Stream not updating 3 years 8 months ago #7411

  • khawaib
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I had a look and seems there is problem with cache directory write permissions as it is not been able to write cache files in there. Fix cache directory write permissions and it should fix the issue.
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KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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Stream not updating 3 years 8 months ago #7412

  • kostalasa
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I solved my issue.

This is what I deed: 1) Installed module to my localhost and connect it with my FB page 2) Copied timestamp file from localhost to live host. Now my stream is fine and the is NO delay on loading the module. There was no issue with cache permissions.
Last Edit: 3 years 8 months ago by kostalasa.
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Stream not updating 3 years 8 months ago #7413

  • khawaib
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I think you still need to fix cache folder permissions issue for caching etc. Also keep an eye on feeds to make sure they are updating from cache after few days.

regards
Please include following information when posting for help:
Detail of problem, URL of page where you having problem, Extension name and version being used, Joomla version, PHP version

KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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